New Customer Service Hours Beginning Aug. 8th
Beginning Monday, 08/08/2016, we will transition to new Customer Service hours for our commercial lines of business—Monday through Friday, 8 a.m. to 5 p.m. CT. You can still access your information and other resources on the FirstCare portal 24/7.
Have a medical question? Talk to a nurse anytime…24 hours a day, 7 days a week. 1-855-828-1013
FirstCare is NCQA Accredited
Demonstrating our commitment to quality and accountability, FirstCare is NCQA Accredited for each of our lines of business (Commercial HMO, Medicaid HMO, Medicare HMO, and Marketplace HMO).
Your Prescription Drug Benefits - Navitus
Navitus Health Solutions is FirstCare's Pharmacy Benefits Manager (PBM). Click here to get started or visit your plan's "Pharmacy and Drugs" page on www.firstcare.com for more details.