Self-Service Portal


Provider User Registration

Due to the enhanced security and functionality of our new portals, all users must register.

Attention: First time users, to obtain your log-in information, please contact Provider Relations at one of the numbers listed below.

Single account user
  1. Enter your current FirstCare ID and password.
  2. Click on Add to List.
  3. Click Continue to create your new username and password.
Multiple account user
If you support multiple physicians, you will have the option of grouping them under one unique user name.
  1. Enter your current FirstCare ID and password.
  2. Click on Add to List.
  3. Continue steps 1 and 2 until all your providers are displayed below.
  4. Once your list is complete, hit Continue to create your new username and password.
Add Existing Portal Accounts
Provider Login ID
Password
Add to List >
#
Provider Login ID
NPI
Tax ID
Provider Name
No data to display
Continue

If you have misplaced or forgotten your FirstCare ID, please contact your provider relations representative or our customer service department.  Once you are registered, you will be able to manage your own user account(s) and passwords.

Region Phone Number E-mail
Abilene 325-670-3882
325-670-3884
chaterius@firstcare.com
rrussell@firstcare.com
Amarillo 806-467-3200 pprama@firstcare.com
Lubbock 806-784-4380 prlubbock@firstcare.com
Waco 806-784-4380 prsupport@firstcare.com
Other 806-784-4380 prlubbock@firstcare.com
Customer Service 800-884-4901 cservice@firstcare.com