Self-Service Portal


Provider User Registration

Attention first time users: To obtain your Provider user account Activation Code, please contact Customer Service or Provider Relations at one of the numbers listed below. Activation Codes may have multiple associated Providers. You only need to enter one NPI and Tax ID to access all providers associated with the code.

Enter your NPI, Tax ID, and the corresponding Activation Code below. Then click “Add Provider(s)” to begin your Portal Account registration. You may remove Providers from this list at this time, before continuing with the registration.

Add Providers to Your Account
Provider NPI
Provider Tax ID
Activation Code
Add Provider(s) >
Remove
NPI
Tax ID
Provider Name
No data to display
Continue

If you are a first-time user, you have misplaced your Activation Code, or your code has expired, please contact your Provider Relations representative or our customer service department.

Region Phone Number E-mail
Abilene 325-670-3882
325-670-3884
chaterius@firstcare.com
rrussell@firstcare.com
Amarillo 806-467-3200 prsupport@firstcare.com
Lubbock 806-784-4380 prlubbock@firstcare.com
Waco 806-784-4380 prsupport@firstcare.com
Other 806-784-4380 prlubbock@firstcare.com
Customer Service 800-884-4901 cservice@firstcare.com