Self-Service Portal

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Welcome to the FirstCare Health Plans Portal

COMING SOON—A New Look for myFirstCare Self-Service

We're in the midst of updating our Member Self-Service portal for easier use & enhanced functionality. Keep your eyes out for myFirstCare Self-Service in October 2017. Stay tuned!

New Look for FirstCare Member ID Cards

FirstCare ID cards look different because they are different! The new durable plastic cards enable health care providers to quickly & easily access members’ eligibility & benefit info. These new cards will go out as members renew throughout 2018. For more details, click here.

URGENT: Hurricane Harvey assistance

Due to the effects of Hurricane Harvey, if you need assistance accessing medical care and/or services, please contact FirstCare Customer Service for assistance. Visit for more info.


Have a medical question? Talk to a nurse anytime…24 hours a day, 7 days a week. 1-855-828-1013

FirstCare is NCQA Accredited

Demonstrating our commitment to quality and accountability, FirstCare is NCQA Accredited for each of our lines of business (Commercial HMO, Medicaid HMO, Medicare HMO, and Marketplace HMO).

Your Prescription Drug Benefits - Navitus

Navitus Health Solutions is FirstCare's Pharmacy Benefits Manager (PBM). Click here to get started or visit your plan's "Pharmacy and Drugs" page on for more details.

Are you a provider interested in joining our provider network? Learn More

Welcome to the FirstCare Health Plans Portal

Click one of the links below to login as a: